Disclosures

Privacy Policy

FACTS What Does Lakewood Credit Union Do With Your Personal Information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and wire transfer instructions
  • Employment information and income
  • Credit history and payment history
When you are no longer our member, we continue to share your information as described in this notice.
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information, the reasons Lakewood Credit Union chooses to share, and whether you can limit this sharing.
Reasons we can share your personal information Does Lakewood share? Can you limit this sharing?
For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus YES NO
For our marketing purposes to offer our products and services to you NO WE DON'T SHARE
For joint marketing with other financial companies NO WE DON'T SHARE
For our affiliates’ everyday business purposes
Information about your transactions and experiences		 NO WE DON'T SHARE
For Our affiliates' everyday business purposes
Information about Your creditworthiness		 NO WE DON'T SHARE
For nonaffiliates to market to you NO WE DON'T SHARE

Questions? Call (715) 427-5201 or email info@lakewoodcu.org

Who we are
Who is providing this notice? Lakewood Credit Union
What we do
How does Lakewood Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Lakewood Credit Union collect my personal information? We collect Your personal information, for example, when You
  • Deposit money or Open an Account
  • Provide employment information or Apply for a loan
  • Give Us Your contact information
We also collect Your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives You the right to limit only
  • sharing for affiliates' everyday business purposes - information about Your creditworthiness
  • affiliates from using Your information to market to You
  • sharing for non-affiliates to market to You
State laws and individual companies may give You additional rights to limit sharing.
Definitions
Affiliates Companies related by common Ownership or control. They can be financial and non-financial companies.
  • Lakewood Credit Union does not share with Our affiliates.
Non-Affiliates Companies not related by common Ownership or control. They can be financial and non-financial companies.
  • Lakewood Credit Union does not share with non-affiliates so they can market to You.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to You.
  • Lakewood Credit Union doesn't jointly market.

Lakewood Credit Union is committed to protecting the privacy of our members. In general, you can visit us on our website without disclosing to us who you are or revealing any information about yourself. There are several areas, however, that will collect certain information about you, and we want you to know how we handle that information.

If you visit our website, Lakewood Credit Union collects and stores information on the domain you use to access our website, the Internet address of the site from which you linked directly to the site, and the date and time of your visit. This information is used to measure the number of visitors to the various pages on our site to better serve our membership.

If you send an e-mail, Lakewood Credit Union collects and stores personally identifying information in order to process your e-mail, form or application. This information is not sold to any third parties. Due to the volume of e-mail activity, these messages are deleted after they are answered or completed.

If you visit a secure site, such as home banking, you will be asked for personal identification numbers which will give you access to the member only section of our website. This information enables Lakewood Credit Union to regulate entry to the member only portions of our website and to measure member usage. Any identifying information gathered is not sold to third parties.

If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site. We make every effort however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.

Children’s Online Privacy Protection Act (COPPA)

Lakewood Credit Union does not knowingly collect or use personal information from children under 13 without containing verifiable consent from their parents. Should a child whom we know to be under 13 send personal information to us (name, address, email, account number, telephone, social security number), we will only use that information to respond directly to that child, seek parental consent, or provide parental notice. We are not responsible for data collection and use practices of non-affiliated third parties to which our web sites may link.

If requested, the parent or guardian can have the information deleted and refuse to allow any further collection or use of the child’s information. To make such requests, please contact us at (715) 427-5201 or via email at info@lakewoodcu.org.

For more information about the Children’s Online Privacy Protection Act (COPPA) visit the FTC website, www.ftc.gov.

Other Disclosures

If you would like to receive a copy of all of Lakewood Credit Union’s Agreement and Disclosures packet that is received at account opening or any other disclosure, please contact the credit union by phone or email located below.